Privacy Policy

C-Youniverse Ltd (“we”, “us”, “our”) is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains what information we collect through this website, how we use it, and your rights. Last updated 12 December 2025.

1. Who we are

C-Youniverse Ltd is a talent and HR consulting business. 

Registered in England and Wales, Company No. 16778243.

Registered office: 30 Broxburn House, Bathgate Place, London, W13 8BP, UK.
 

For the purposes of UK data protection law, we are the data controller of the personal data collected through this website.

For privacy-related enquiries, please contact: c-youniverse@outlook.com

2. What information we collect

We collect and process the following types of information when you use this website:

2.1 Information you provide directly - such as your name, email, phone number (if provided), company name, job title and any other information you include in your message (e.g. context, questions, project details)
 

2.2 Technical and usage information - including IP address, browser type, device type, pages visited and time spent. We use this to understand how our website is used and to improve it.

We do not knowingly collect sensitive personal data (e.g. race, religion, health) unless you explicitly provide it.

3. How we use your information

We use the personal data we collect through this website for the following purposes:

• Responding to enquiries: to reply to your questions, arrange calls and meetings, and follow up on potential projects.
• Providing information: to send you information you’ve asked for (e.g. updates, resources, event information).
• Running and improving our website: to understand how the site is used, maintain security and improve content.
• Business development: to understand who is interested in our services and how we can best support organisations.

We do not sell your personal data.
 

4. Sharing your information

We treat your personal data as confidential. We may share it only with:

• Service providers who help us operate our business (for example, email newsletter platforms, website hosting providers, or analytics services). These providers only process your data on our instructions and under appropriate data protection terms.
• Professional advisers (such as lawyers, accountants) where necessary for our business or to protect our legal rights.
• Authorities where we are legally required to do so (for example, to comply with a court order or regulatory request).

We do not pass your personal information to third parties for their own marketing purposes.

5. International transfers

Some of our service providers may be located outside the UK or the European Economic Area (EEA). Where this is the case, we will ensure that appropriate safeguards are in place (for example, standard contractual clauses approved by the UK/EU) to protect your personal data.

6. Data retention

We keep your personal data only for as long as is reasonably necessary for the purposes set out in this Privacy Policy, including:

• Enquiry data: kept for a reasonable period to follow up, usually up to one year after our last interaction, unless we start a client relationship.
• Mailing list data: kept until you unsubscribe or we stop sending that type of communication.
• Technical/analytics data: retained in line with our analytics provider’s standard retention periods.
   

We may keep some information for longer if required by law or to exercise or defend legal claims.

7. Your rights

Under UK data protection law, you have certain rights in relation to your personal data. These include the right to:

• Access your personal data and receive a copy.
• Correct inaccurate or incomplete data.
• Erase your data in certain circumstances (“the right to be forgotten”).
• Restrict or object to the processing of your data in certain situations, particularly where we are relying on legitimate interests.
• Withdraw consent where we rely on consent (for example, for marketing emails).
• Data portability in certain circumstances (to receive your data in a machine-readable format and transmit it to another controller).
   

To exercise any of these rights, please contact us at c-youniverse@outlook.com. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data. We would appreciate the chance to deal with your concerns first, so please contact us in the first instance.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

9. Cookies

• We use essential cookies that are necessary for the website to function (for example, to load pages correctly or remember basic settings).
• We may use analytics cookies (for example, via tools like Google Analytics) to understand how visitors use our site – which pages are visited, how long people stay, and how they found us.
   

You can usually set your browser to refuse some or all cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may not function properly.

10. Third-party websites

This website may contain links to other websites (for example, partners, resources or social media platforms). We are not responsible for the privacy practices or content of those websites. You should check the privacy policies of any third-party sites you visit.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or for other reasons. The latest version will always be posted on this page with a revised “Last updated” date.